![]() ![]() Verify all player contact information to include but not limited to correct name, address, email and telephone contact information.Create new Club 29 players club accounts for new members and access account information for existing members.Act as a liaison between casino and casino guest, communicating with both to expedite player requests.Resolve player disputes for patrons to ensure resolution, brand loyalty and positive public relations.Greet all players and act as a Spotlight and Tortoise Rock Casino information center by answering player inquiries concerning casino promotions, live entertainment and special events.Provide outstanding customer service to guests and all other employees by exceeding our mission statement. ![]() Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job successfully. ![]()
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